Create a GoHighLevel contact and add a tag when a reply is positive

When a reply is labeled Interested, Master Inbox creates or updates the GoHighLevel contact and adds a cold-email-positive tag, so your GoHighLevel automations pick the lead up at once.

CRM sync

GoHighLevelFounderRevOpsRevenue plan

When

Add LabelInterested

Then

Create or update the GoHighLevel contactCreate or update the contact with name, email, phone and company

And

Add a GoHighLevel tagcold-email-positive

Why teams run it

Teams running on GoHighLevel stop hand-building webhooks to get positives into the CRM.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Create a GoHighLevel contact and add a tag when a reply is positive.
Set the trigger to Add Label and choose Interested.
Add the action Create or update the GoHighLevel contact: Create or update the contact with name, email, phone and company.
Add the action Add a GoHighLevel tag: cold-email-positive.
Save the workflow and switch it to Active.

Before you start, connect GoHighLevel under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Create a GoHighLevel contact and add a tag when a reply is positive",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "upsert_contact_ghl"
    },
    {
      "action_type": "add_tag_ghl"
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Create a GoHighLevel contact and add a tag when a reply is positive". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Will empty fields wipe data in GoHighLevel?

No. The contact action never sends empty values, so existing fields stay as they are.

Can the tag be dynamic?

Yes. Insert a variable, such as the label or campaign name, instead of a fixed tag.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Revenue plan. Every plan has unlimited users and starts with a free 7-day POC.