Stop Smartlead follow-ups once a prospect replies interested

When a reply is labeled positive, Master Inbox removes the lead from the Smartlead campaign, so a cold step never lands in the middle of a live conversation.

Hygiene

SmartleadSDR managerTeam plan

When

Add LabelInterested, Meeting request or Information request

Then

Remove from Smartlead campaignThe lead's active campaigns

Why teams run it

A scheduled bump after a prospect said yes looks careless and can lose the deal.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Stop Smartlead follow-ups once a prospect replies interested.
Set the trigger to Add Label and choose Interested, Meeting request or Information request.
Add the action Remove from Smartlead campaign: The lead's active campaigns.
Save the workflow and switch it to Active.

Before you start, connect Smartlead under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Stop Smartlead follow-ups once a prospect replies interested",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "remove_from_campaign_smartlead",
      "campaign_ids": [
        "camp-1"
      ]
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Stop Smartlead follow-ups once a prospect replies interested". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Does Smartlead not stop on reply already?

It stops on reply in that campaign. This also covers other campaigns the lead is in.

Can I pause instead of remove?

Yes. Use Pause in Smartlead to keep the lead in the campaign.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.