Archive bounce notices and remove the address from Smartlead

When a message is labeled Bounce, Master Inbox archives the thread and removes the lead from the Smartlead campaign, so dead addresses stop costing sends.

HygieneSmartleadRevOpsTeam plan
When
Add LabelBounce
Then
Move to folderArchive
And
Remove from Smartlead campaignThe lead's active campaigns

Why teams run it

Bounces hurt deliverability when the sequencer keeps trying.

Set it up in Master Inbox

  1. In Master Inbox, open Settings, then Workflows, and click Add a workflow.
  2. Name it Archive bounce notices and remove the address from Smartlead.
  3. Set the trigger to Add Label and choose Bounce.
  4. Add the action Move to folder: Archive.
  5. Add the action Remove from Smartlead campaign: The lead's active campaigns.
  6. Save the workflow and switch it to Active.

Before you start, connect Smartlead under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Archive bounce notices and remove the address from Smartlead",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "move_to_folder",
      "folder_id": "archive"
    },
    {
      "action_type": "remove_from_campaign_smartlead",
      "campaign_ids": [
        "camp-1"
      ]
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Archive bounce notices and remove the address from Smartlead". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Can I stop bounces being labeled by AI?

Yes. Add known bounce senders to Exclusions so they skip AI labeling.

Will it remove real replies?

Only threads labeled Bounce are affected.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.

Learn more

Related workflows

Browse all 177 workflows

Run this on your own inboxes

Free 7-day POC. Unlimited users on every plan.

Start your free 7-day POC