Start the right follow-up sequence for each campaign's positive replies

When a positive reply comes from a campaign about one offer, Master Inbox adds that offer's sequence label, so each lead gets the follow-up that matches what they said yes to.

Follow-up and nurtureSDR managerTeam plan

When

Add LabelInterested

Only if

Campaign name contains the offer name

Then

Add labelsSequence: offer follow-up

Why teams run it

Generic follow-ups lose people who replied to a specific offer.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Start the right follow-up sequence for each campaign's positive replies.
Set the trigger to Add Label and choose Interested.
Add a condition: Campaign name contains the offer name.
Add the action Add labels: Sequence: offer follow-up.
Save the workflow and switch it to Active.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields. This workflow also uses conditions: add them under trigger_config.conditions, as shown on the conditions page.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Start the right follow-up sequence for each campaign's positive replies",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "add_labels",
      "label_ids": [
        176480
      ]
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Start the right follow-up sequence for each campaign's positive replies". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Do I need one workflow per offer?

Yes, one per offer, each adding its own sequence label.

Can AI drafts do this instead?

Yes. Scope a reply agent per campaign tag and let it follow up.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.