Set a follow-up reminder 2 days after an interested reply

When a reply is labeled Interested and the prospect has the last word, Master Inbox sets a reminder for two days later, so the lead comes back to the top if nobody has answered.

Follow-up and nurtureRepSDR managerTeam plan
When
Add LabelInterested
Only if
Last message is from the prospect
Then
Set a reminderIn 2 days

Why teams run it

Positives stop sitting unanswered when the team is busy.

Set it up in Master Inbox

  1. In Master Inbox, open Settings, then Workflows, and click Add a workflow.
  2. Name it Set a follow-up reminder 2 days after an interested reply.
  3. Set the trigger to Add Label and choose Interested.
  4. Add a condition: Last message is from the prospect.
  5. Add the action Set a reminder: In 2 days.
  6. Save the workflow and switch it to Active.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields. This workflow also uses conditions: add them under trigger_config.conditions, as shown on the conditions page.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Set a follow-up reminder 2 days after an interested reply",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "set_reminder",
      "reminder_minutes": 2880
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Set a follow-up reminder 2 days after an interested reply". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

How do I get told when it is due?

Add a Due Reminder workflow that posts to Slack, Teams or email.

Can I use a shorter window?

Yes. Set the reminder in minutes, for example 480 for 8 hours.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.

Learn more

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