Alert the owner and set a rebook reminder when a meeting is cancelled

Why teams run it

Cancellations get a human response instead of silence.

Set it up in Master Inbox

1. In Master Inbox, open Settings, then Workflows, and click Add a workflow.
2. Name it Alert the owner and set a rebook reminder when a meeting is cancelled.
3. Set the trigger to Meeting Cancelled and choose From Cal.com or Calendly.
4. Add the action Notify in Slack: Post the prospect, cancelled time and thread link to the owner's channel.
5. Add the action Set a reminder: In 2 days.
6. Save the workflow and switch it to Active.

Before you start, connect Slack, Cal.com or Calendly under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Alert the owner and set a rebook reminder when a meeting is cancelled",
  "trigger_type": "meeting_cancelled",
  "trigger_config": {},
  "action_configs": [
    {
      "action_type": "slack_notify",
      "payload_variables": [
        "name",
        "company_name",
        "label_names",
        "text",
        "thread_url"
      ],
      "show_draft": true
    },
    {
      "action_type": "set_reminder",
      "reminder_minutes": 2880
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Learn more

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