Alert the AE in Slack when a prospect no-shows the meeting

When a meeting is marked no-show, Master Inbox posts to Slack with the prospect and thread link and moves the lead to the No-show list, so someone follows up the same day.

MeetingsSlackCal.comCalendlySDR managerRepTeam plan
When
Meeting No-showFrom Cal.com or Calendly
Then
Notify in SlackPost the prospect, meeting time and thread link to #meetings
And
Move to listNo-show

Why teams run it

No-shows get a same-day nudge while the prospect still feels a little guilty.

Set it up in Master Inbox

  1. In Master Inbox, open Settings, then Workflows, and click Add a workflow.
  2. Name it Alert the AE in Slack when a prospect no-shows the meeting.
  3. Set the trigger to Meeting No-show and choose From Cal.com or Calendly.
  4. Add the action Notify in Slack: Post the prospect, meeting time and thread link to #meetings.
  5. Add the action Move to list: No-show.
  6. Save the workflow and switch it to Active.

Before you start, connect Slack, Cal.com or Calendly under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Alert the AE in Slack when a prospect no-shows the meeting",
  "trigger_type": "meeting_no_show",
  "trigger_config": {},
  "action_configs": [
    {
      "action_type": "slack_notify",
      "payload_variables": [
        "name",
        "company_name",
        "label_names",
        "text",
        "thread_url"
      ],
      "show_draft": true
    },
    {
      "action_type": "move_to_list",
      "inbox_type_id": 52311
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Alert the AE in Slack when a prospect no-shows the meeting". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Can I see no-shows in reports?

Yes. The No-show list and label make them easy to filter and count.

Does Master Inbox mark no-shows automatically?

Mark the meeting no-show on the Meetings page, or let the calendar's own no-show status do it.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.

Learn more

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