Alert Slack and queue the lead when a website form is submitted
When someone fills in a Master Inbox form on your site, the submission arrives with a Website form label. The workflow moves the lead to the Inbound list and posts it to Slack so a rep answers in minutes.

Why teams run it
Inbound leads go cold fast, and forms that only email a shared address get answered late.
Set it up in Master Inbox
- In Master Inbox, open Settings, then Workflows, and click Add a workflow.
- Name it Alert Slack and queue the lead when a website form is submitted.
- Set the trigger to Add Label and choose Website form, set by the form on every submission.
- Add the action Move to list: Inbound.
- Add the action Notify in Slack: Post the form answers, prospect and thread link to #inbound.
- Save the workflow and switch it to Active.
Before you start, connect Slack under Settings, Integrations.
Or create it with the API
Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.
curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
-H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"name": "Alert Slack and queue the lead when a website form is submitted",
"trigger_type": "add_label",
"trigger_config": {
"label_ids": [
176479
]
},
"action_configs": [
{
"action_type": "move_to_list",
"inbox_type_id": 52311
},
{
"action_type": "slack_notify",
"payload_variables": [
"name",
"company_name",
"label_names",
"text",
"thread_url"
],
"show_draft": true
}
]
}'Full reference: workflow API guide and API docs.
Or ask Claude, ChatGPT or Grok to build it
Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:
Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Alert Slack and queue the lead when a website form is submitted". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.Questions
How does the form apply the label?
In the form settings, choose a label to apply to every submission.
Can I embed the form on my site?
Yes. Use the hosted page, the embed script, an iframe or the chat bubble.
Can I build this workflow through the API?
Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.
Which plan includes this?
This workflow works on the Revenue plan. Every plan has unlimited users and starts with a free 7-day POC.
Learn more
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Run this on your own inboxes
Free 7-day POC. Unlimited users on every plan.
