Send hot reply alerts to Google Chat or Telegram through n8n

A webhook sends every positive reply to n8n, which posts it to Google Chat or Telegram with the reply text and a link to the thread. Teams that do not use Slack still get instant pings.

Alerts

n8nFounderRevOpsTeam plan

When

Incoming MessageAll channels

Only if

Label sentiment is positive

Then

Send a webhookSend the prospect, reply text and thread URL to your n8n webhook, which posts to Google Chat or Telegram

Why teams run it

The alert lands in the chat app the team already reads, without waiting for a native integration.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Send hot reply alerts to Google Chat or Telegram through n8n.
Set the trigger to Incoming Message and choose All channels.
Add a condition: Label sentiment is positive.
Add the action Send a webhook: Send the prospect, reply text and thread URL to your n8n webhook, which posts to Google Chat or Telegram.
Save the workflow and switch it to Active.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields. This workflow also uses conditions: add them under trigger_config.conditions, as shown on the conditions page.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Send hot reply alerts to Google Chat or Telegram through n8n",
  "trigger_type": "incoming_message",
  "trigger_config": {
    "channel_ids": [
      "-1"
    ]
  },
  "action_configs": [
    {
      "action_type": "webhook",
      "webhook_url": "https://hooks.example.com/master-inbox",
      "webhook_payload_variables": [
        "name",
        "email",
        "company_name",
        "label_names",
        "thread_url",
        "text"
      ]
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Send hot reply alerts to Google Chat or Telegram through n8n". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Can I use Make or Zapier instead of n8n?

Yes. Any tool that accepts a webhook works. Paste its webhook URL into the action.

Which fields can I send?

You choose the payload variables, for example name, email, company, labels, reply text and thread URL.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.