Send a Slack alert for interested replies only
Post a Slack message the moment a prospect replies with interest, with the reply text, the rep and a link to the thread. Out-of-office and not-interested replies stay out of the channel.

Why teams run it
Reps act on positive replies in minutes instead of finding them hours later in a crowded inbox.
Set it up in Master Inbox
- In Master Inbox, open Settings, then Workflows, and click Add a workflow.
- Name it Send a Slack alert for interested replies only.
- Set the trigger to Add Label and choose Interested.
- Add the action Notify in Slack: Post to #sales with the reply, prospect, rep and thread link.
- Save the workflow and switch it to Active.
Before you start, connect Slack under Settings, Integrations.
Or create it with the API
Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.
curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
-H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"name": "Send a Slack alert for interested replies only",
"trigger_type": "add_label",
"trigger_config": {
"label_ids": [
176479
]
},
"action_configs": [
{
"action_type": "slack_notify",
"payload_variables": [
"name",
"company_name",
"label_names",
"text",
"thread_url"
],
"show_draft": true
}
]
}'Full reference: workflow API guide and API docs.
Or ask Claude, ChatGPT or Grok to build it
Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:
Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Send a Slack alert for interested replies only". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.Questions
Can reps reply from Slack?
Yes. Turn on the draft in the Slack action and reps can approve or edit the reply without leaving Slack.
Can each team get its own channel?
Yes. Give each workflow its own Slack webhook URL, or add conditions by campaign or channel.
Can I build this workflow through the API?
Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.
Which plan includes this?
This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.
Learn more
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Run this on your own inboxes
Free 7-day POC. Unlimited users on every plan.
