Restart out-of-office leads later with a Smartlead OOO subsequence

When a reply is labeled Out of office, Master Inbox moves the lead into a Smartlead OOO subsequence that waits two weeks and then picks the conversation back up.

Follow-up and nurtureSmartleadSDR managerTeam plan
When
Add LabelOut of office
Then
Move to Smartlead subsequenceOOO subsequence

Why teams run it

Smartlead handles the wait and the restart in one place.

Set it up in Master Inbox

  1. In Master Inbox, open Settings, then Workflows, and click Add a workflow.
  2. Name it Restart out-of-office leads later with a Smartlead OOO subsequence.
  3. Set the trigger to Add Label and choose Out of office.
  4. Add the action Move to Smartlead subsequence: OOO subsequence.
  5. Save the workflow and switch it to Active.

Before you start, connect Smartlead under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Restart out-of-office leads later with a Smartlead OOO subsequence",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "move_to_subsequence_smartlead",
      "campaign_ids": [
        "camp-1"
      ],
      "subsequence_ids": [
        "sub-1"
      ]
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Restart out-of-office leads later with a Smartlead OOO subsequence". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Which connection does it need?

The Smartlead OAuth connection.

Can I use this and the pause recipe together?

Pick one. Both handle OOO leads in different ways.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.

Learn more

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