Pause Smartlead for out-of-office leads and set a return reminder

When a reply is labeled Out of office, Master Inbox pauses the lead in Smartlead and sets a 14-day reminder, so cold steps do not pile up in an empty inbox.

Follow-up and nurture

SmartleadSDR managerRevOpsTeam plan

When

Add LabelOut of office

Then

Pause in SmartleadPause the lead in the campaign

And

Set a reminderIn 14 days

Why teams run it

Your best steps land when the prospect is back, not while they are away.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Pause Smartlead for out-of-office leads and set a return reminder.
Set the trigger to Add Label and choose Out of office.
Add the action Pause in Smartlead: Pause the lead in the campaign.
Add the action Set a reminder: In 14 days.
Save the workflow and switch it to Active.

Before you start, connect Smartlead under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Pause Smartlead for out-of-office leads and set a return reminder",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "pause_from_campaign_smartlead",
      "campaign_ids": [
        "camp-1"
      ]
    },
    {
      "action_type": "set_reminder",
      "reminder_minutes": 20160
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Pause Smartlead for out-of-office leads and set a return reminder". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

How do they get resumed?

Pair it with a Due Reminder workflow that resumes the lead in Smartlead.

Can I do this in Instantly?

Use Remove from Instantly campaign plus a subsequence to restart them later.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.