Move interested replies into an Interested list for the closing team

When AI labels a reply Interested, Master Inbox moves it to the Interested list and marks it unread, so closers work hot leads from one place.

Routing and assignmentSDR managerRepTeam plan

When

Add LabelInterested

Then

Move to listInterested

And

Mark as unreadSo it stands out in the list

Why teams run it

Hot leads are separated from the noise within minutes of the reply.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Move interested replies into an Interested list for the closing team.
Set the trigger to Add Label and choose Interested.
Add the action Move to list: Interested.
Add the action Mark as unread: So it stands out in the list.
Save the workflow and switch it to Active.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Move interested replies into an Interested list for the closing team",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "move_to_list",
      "inbox_type_id": 52311
    },
    {
      "action_type": "mark_as_unread"
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Move interested replies into an Interested list for the closing team". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Can the closing team see only this list?

Yes. Scope member permissions to the list or label.

Does it work on LinkedIn replies?

Yes. AI labels apply to LinkedIn and email threads alike.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.