Flag engaged conversations in Slack after the third prospect reply
When a prospect has replied three or more times in a thread, Master Inbox posts the conversation to Slack so a manager can see which deals are in active back-and-forth.
SlackSales leaderSDR managerTeam planWhy teams run it
Long threads are where deals are won or lost, and leaders want to coach them while they are live.
Set it up in Master Inbox
- In Master Inbox, open Settings, then Workflows, and click Add a workflow.
- Name it Flag engaged conversations in Slack after the third prospect reply.
- Set the trigger to Incoming Message and choose All channels.
- Add a condition: Reply count is 3 or more.
- Add the action Notify in Slack: Post to #active-deals with the prospect, company and thread link.
- Save the workflow and switch it to Active.
Before you start, connect Slack under Settings, Integrations.
Or create it with the API
Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields. This workflow also uses conditions: add them under trigger_config.conditions, as shown on the conditions page.
curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
-H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"name": "Flag engaged conversations in Slack after the third prospect reply",
"trigger_type": "incoming_message",
"trigger_config": {
"channel_ids": [
"-1"
]
},
"action_configs": [
{
"action_type": "slack_notify",
"payload_variables": [
"name",
"company_name",
"label_names",
"text",
"thread_url"
],
"show_draft": true
}
]
}'Full reference: workflow API guide and API docs.
Or ask Claude, ChatGPT or Grok to build it
Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:
Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Flag engaged conversations in Slack after the third prospect reply". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.Questions
Can I count follow-ups instead?
Yes. The count condition can use reply count, sent count or follow-up count.
Will it post on every reply after the third?
Yes, once the count is met each new reply posts. Raise the number or add a label condition to cut noise.
Can I build this workflow through the API?
Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.
Which plan includes this?
This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.
Learn more
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Run this on your own inboxes
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