Approve AI-drafted replies from Microsoft Teams

Positive replies post to a Microsoft Teams channel with the AI draft and the same buttons as the Slack card, so Teams-first sales teams approve and send replies without opening the inbox.

AI agents

Microsoft TeamsRepSales leaderTeam plan

When

Add LabelInterested, Meeting request or Information request

Then

Notify in Microsoft TeamsCard with the reply, the AI draft and reply buttons

Why teams run it

Human-in-the-loop AI works where Microsoft 365 teams already spend their day.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Approve AI-drafted replies from Microsoft Teams.
Set the trigger to Add Label and choose Interested, Meeting request or Information request.
Add the action Notify in Microsoft Teams: Card with the reply, the AI draft and reply buttons.
Save the workflow and switch it to Active.

Before you start, connect Microsoft Teams under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Approve AI-drafted replies from Microsoft Teams",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "teams_notify"
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Approve AI-drafted replies from Microsoft Teams". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Does the agent send anything without approval?

Not in human-in-the-loop mode. Drafts wait until someone accepts them.

How do I connect Teams?

Install the Master Inbox bot and enter the pairing code from Settings, Integrations.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.