Turn on Do Not Disturb in GoHighLevel when a prospect unsubscribes

When a reply is labeled Unsubscribe, Master Inbox turns on Do Not Disturb for the GoHighLevel contact, so GoHighLevel texts, calls and emails stop too.

Hygiene

GoHighLevelRevOpsRevenue plan

When

Add LabelUnsubscribe

Then

Turn on Do Not Disturb in GoHighLevelAll channels

And

Add labelsDo not contact

Why teams run it

Opt-outs from cold email are respected in your CRM's own automations.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Turn on Do Not Disturb in GoHighLevel when a prospect unsubscribes.
Set the trigger to Add Label and choose Unsubscribe.
Add the action Turn on Do Not Disturb in GoHighLevel: All channels.
Add the action Add labels: Do not contact.
Save the workflow and switch it to Active.

Before you start, connect GoHighLevel under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Turn on Do Not Disturb in GoHighLevel when a prospect unsubscribes",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "enable_dnd_ghl"
    },
    {
      "action_type": "add_labels",
      "label_ids": [
        176480
      ]
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Turn on Do Not Disturb in GoHighLevel when a prospect unsubscribes". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Does it create the contact if it is missing?

GoHighLevel actions match the contact by email, phone or LinkedIn URL. Use the create or update contact action first if it may not exist.

Can I also remove the opportunity?

Yes. Add Remove the GoHighLevel opportunity to the same workflow.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Revenue plan. Every plan has unlimited users and starts with a free 7-day POC.