Archive not interested replies so the inbox only shows open conversations
When a reply is labeled Not interested, Master Inbox takes it out of its list and archives the thread. It stays searchable but leaves the working views.
Why teams run it
Reps work a clean inbox of conversations that can still turn into meetings.
Set it up in Master Inbox
- In Master Inbox, open Settings, then Workflows, and click Add a workflow.
- Name it Archive not interested replies so the inbox only shows open conversations.
- Set the trigger to Add Label and choose Not interested.
- Add the action Remove from list: Take it out of its current list.
- Add the action Move to folder: Archive.
- Save the workflow and switch it to Active.
Or create it with the API
Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.
curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
-H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"name": "Archive not interested replies so the inbox only shows open conversations",
"trigger_type": "add_label",
"trigger_config": {
"label_ids": [
176479
]
},
"action_configs": [
{
"action_type": "remove_from_list"
},
{
"action_type": "move_to_folder",
"folder_id": "archive"
}
]
}'Full reference: workflow API guide and API docs.
Or ask Claude, ChatGPT or Grok to build it
Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:
Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Archive not interested replies so the inbox only shows open conversations". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.Questions
Can I still report on these?
Yes. Labels stay on archived threads.
What if they write again?
New replies still fire your Incoming Message workflows, so alerts reach you.
Can I build this workflow through the API?
Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.
Which plan includes this?
This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.
Learn more
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Run this on your own inboxes
Free 7-day POC. Unlimited users on every plan.
