Alert RevOps when a Do not contact label is removed

If someone removes the Do not contact label from a thread, Master Inbox posts it to a RevOps Slack channel, so opt-outs are never undone by accident.

Hygiene

SlackRevOpsSales leaderTeam plan

When

Remove LabelDo not contact

Then

Notify in SlackPost the prospect and thread link to #revops

Why teams run it

One wrong click should not put an opted-out person back in a sequence.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Alert RevOps when a Do not contact label is removed.
Set the trigger to Remove Label and choose Do not contact.
Add the action Notify in Slack: Post the prospect and thread link to #revops.
Save the workflow and switch it to Active.

Before you start, connect Slack under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Alert RevOps when a Do not contact label is removed",
  "trigger_type": "remove_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "slack_notify",
      "payload_variables": [
        "name",
        "company_name",
        "label_names",
        "text",
        "thread_url"
      ],
      "show_draft": true
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Alert RevOps when a Do not contact label is removed". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Which channel should get it?

A small RevOps or compliance channel, so the alert reaches someone who can check the opt-out.

Can I re-add the label automatically?

Yes, but it would block real corrections. An alert is safer.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.