Update the HubSpot lifecycle stage and lead status from reply labels

When a mapped label is added, Master Inbox syncs the contact to HubSpot and sets the Lead Status and Lifecycle Stage you mapped to that label, so funnel reports reflect real replies.

CRM sync

HubSpotRevOpsRevenue plan

When

Add LabelAny label mapped in the HubSpot integration, for example Interested or Meeting booked

Then

Sync to HubSpotSync the contact; the HubSpot integration sets the Lead Status and Lifecycle Stage mapped to this label

Why teams run it

Reps stop updating stages by hand, and HubSpot funnel reports match what prospects actually said.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Update the HubSpot lifecycle stage and lead status from reply labels.
Set the trigger to Add Label and choose Any label mapped in the HubSpot integration, for example Interested or Meeting booked.
Add the action Sync to HubSpot: Sync the contact; the HubSpot integration sets the Lead Status and Lifecycle Stage mapped to this label.
Save the workflow and switch it to Active.

Before you start, connect HubSpot under Settings, Integrations.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Update the HubSpot lifecycle stage and lead status from reply labels",
  "trigger_type": "add_label",
  "trigger_config": {
    "label_ids": [
      176479
    ]
  },
  "action_configs": [
    {
      "action_type": "sync_to_hubspot"
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Update the HubSpot lifecycle stage and lead status from reply labels". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Can a label move a contact backwards in the lifecycle?

No. HubSpot rejects backwards lifecycle moves. Master Inbox logs that and carries on.

Where do I map labels to stages?

In Settings, Integrations, HubSpot, in the label mapping table.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Revenue plan. Every plan has unlimited users and starts with a free 7-day POC.