Send held AI drafts to Airtable or n8n for quality review

Every draft the reply agent holds is sent by webhook to Airtable or n8n with the hold reason and thread link, so your team can review, score and track AI quality over time.

AI agents

Airtable

n8nRevOpsSDR managerTeam plan

When

Draft HeldAny hold reason

Then

Send a webhookSend the hold reason, prospect, reply text and thread URL to your Airtable or n8n webhook

Why teams run it

A running log of held drafts shows where the agent needs better knowledge or rules.

Set it up in Master Inbox

In Master Inbox, open Settings, then Workflows, and click Add a workflow.
Name it Send held AI drafts to Airtable or n8n for quality review.
Set the trigger to Draft Held and choose Any hold reason.
Add the action Send a webhook: Send the hold reason, prospect, reply text and thread URL to your Airtable or n8n webhook.
Save the workflow and switch it to Active.

Or create it with the API

Everything in the workflow builder is also in the Master Inbox API. This request creates the same workflow. Replace the example ids with your own label, list and campaign ids from GET /workflows/filter-fields.

curl -X POST https://api.masterinbox.com/api/api-webhook/v1/api/workflows/create-workflow \
  -H "Authorization: Bearer $MASTER_INBOX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "Send held AI drafts to Airtable or n8n for quality review",
  "trigger_type": "draft_held",
  "trigger_config": {},
  "action_configs": [
    {
      "action_type": "webhook",
      "webhook_url": "https://hooks.example.com/master-inbox",
      "webhook_payload_variables": [
        "name",
        "email",
        "company_name",
        "label_names",
        "thread_url",
        "text"
      ]
    }
  ]
}'

Full reference: workflow API guide and API docs.

Or ask Claude, ChatGPT or Grok to build it

Our workflow guide is written for AI agents to read. Give your assistant your API key and this prompt:

Read https://app.masterinbox.com/public-workflow-api.md and use my Master Inbox API key to create this workflow: "Send held AI drafts to Airtable or n8n for quality review". First call GET /workflows/filter-fields and look up my label, list and channel ids, then create the workflow and tell me what you set up.

Questions

Can I read the draft text through the API?

Yes. GET /get-draft/{prospect_id} returns the agent's draft.

Can my tool send the draft after review?

Yes. Use the send-draft endpoint once a reviewer approves it.

Can I build this workflow through the API?

Yes. Send the create-workflow request shown on this page with your Master Inbox API key. The API checks the payload first and lists every problem by field if anything is off.

Which plan includes this?

This workflow works on the Team plan. Every plan has unlimited users and starts with a free 7-day POC.