Sends
Routes the reply
ClosesConnect HeyReach with Salesforce
HeyReach sends. Salesforce closes. The replies in between get lost.
Master Inbox is the router in the middle
HeyReach runs LinkedIn outreach across many accounts, built for agencies at scale. Salesforce is where enterprise revenue teams report and forecast. The gap is the replies: they scatter across mailboxes, and getting them into Salesforce means a rep copying threads by hand, if they remember at all. Master Inbox is the router in the middle. It catches every reply from HeyReach, including the forwards and out-of-office HeyReach never surfaces, tags it by intent, and syncs the contact, conversation, and stage straight into Salesforce. Reps work one inbox; Salesforce fills itself with warm leads. Today that Salesforce sync runs through webhooks and our OutboundSync partnership, which carries full campaign attribution into the right record; native Salesforce sync is on the roadmap.
What you can do
- Every HeyReach reply becomes a Salesforce contact with the full thread attached
- Interested replies mapped to the right Salesforce stage automatically
- Reply from Master Inbox, logged to Salesforce, with zero double entry
- Stop HeyReach from emailing prospects already active in Salesforce
How the HeyReach to Salesforce flow gets set up
- 1Connect the LinkedIn accounts HeyReach runs onAdd the LinkedIn accounts behind your HeyReach outreach. Every conversation threads into the same inbox as your email replies, per prospect.
- 2Connect SalesforceIn Settings, open Integrations and connect Salesforce. Contacts, conversations, and reply tags sync automatically from then on.
- 3Map labels to Salesforce stagesChoose which reply labels (interested, pricing, referral) create or update Salesforce records and which pipeline stage each one lands in.
- 4Go live with white-glove onboardingOnboarding is done with you, not handed off to docs: we wire the HeyReach to Salesforce flow on your real inboxes during the free 7-day POC.
Why it matters for outbound revenue teams
The HeyReach-to-Salesforce handoff is where outbound revenue leaks: a hot reply that never makes Salesforce is a deal you already paid for and lost. With Master Inbox in the middle, every HeyReach reply lands in Salesforce in seconds, with context.
“Cold email and CRM, it never fully works together.”
HeyReach + Salesforce FAQs
How does Master Inbox connect HeyReach and Salesforce?
It reads replies from your HeyReach mailboxes, tags them, and syncs the contact, conversation, and stage into Salesforce, automatically. It's the reply router between the two.
Do reps reply from HeyReach or Salesforce?
Neither. Reps reply from Master Inbox in one place, and the activity is logged to Salesforce without copy-paste.
Does it catch HeyReach replies that never reach Salesforce today?
Yes. Forwards, out-of-office, and new-address replies HeyReach drops are caught and pushed into Salesforce with context.
Is the Salesforce sync native?
Not yet. Replies, tags, and stages reach Salesforce through webhook sync today, and for attribution-grade syncing we partner with OutboundSync. Native Salesforce is on the roadmap.
Can one SDR see email and HeyReach replies for many clients in one queue?
Yes. Reps get one master view across every client workspace they cover, while each client's workspace stays isolated for their own login.
Can positive replies auto-forward to each client's sales rep?
Yes. Per-workspace workflows route interested replies to the right person automatically, by forward, Slack, or webhook, instead of someone wiring it by hand per client.
How many HeyReach seats can you connect?
Hundreds. Large LinkedIn operations run well past 400 connected senders with AI labeling on every conversation.
Go deeper
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Similar pairings
See HeyReach, Master Inbox, and Salesforce working together on your real inboxes.
We wire up the whole flow and onboard your team. If the HeyReach to Salesforce handoff isn't tighter inside a week, you walk. No commitment, no credit card.
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