Front Pricing in 2026: What It Actually Costs
On this page
Why trust this pricing guide?
This guide is written by the Master Inbox team and reviewed by our founder, Abdul Mukati. Every Front price and feature comes from Front's own pages, read on the date shown, and each source is listed at the bottom. Master Inbox is one of the options we compare, so we only state what is published, we show the arithmetic, and we mark anything that is not stated on the page. Front is a strong product for the support work it was built for.
Front pricing plans explained
Front describes itself as an AI customer operations platform: shared inboxes, ticketing, a knowledge base and AI agents across email, chat, SMS and WhatsApp. Its pricing page lists three plans, all per seat per month and billed annually. Monthly billing prices are not shown on the page, and no minimum seat count is stated. Prices below were read from front.com/pricing on 28 October 2026.
| Plan | Price | Seats | What stands out |
|---|---|---|---|
| Starter | $25 per seat per month | Up to 10 | Shared inbox, ticketing, up to 10 automation rules, one channel type |
| Professional | $65 per seat per month | Up to 50 | Omnichannel, macros, up to 20 rules, advanced analytics, up to 5 workspaces, SSO and SCIM |
| Enterprise | $105 per seat per month | Cap not stated | Unlimited rules and macros, custom roles and reports, unlimited workspaces, Copilot included |
Starter: $25 per seat per month
The entry plan covers a shared inbox with ticketing, AI Topics, basic analytics and up to 10 automation rules, for teams of up to 10 seats on a single channel type with one workspace.
Professional: $65 per seat per month
Professional adds omnichannel support, macros, advanced analytics and up to five workspaces, plus SSO and SCIM. It is also where Front's Sequences feature starts, a mail-merge and scheduled-series tool where each sequence reaches up to 200 recipients.
Enterprise: $105 per seat per month
Enterprise removes the rule and macro limits, adds custom roles and custom reports, unlimited workspaces and 50 channels per license, and includes Copilot, Smart QA and Smart CSAT.
A 14-day trial, no permanent free plan
The pricing page lists a free 7-day POC of Professional features with no credit card required. There is no permanent free plan.
Costs worth planning for
The headline price is per seat, so the bill follows headcount. The arithmetic below uses the published Professional price of $65 and is not a quote.
| Seats on Professional | Monthly, billed annually |
|---|---|
| 5 | $325 |
| 10 | $650 |
| 25 | $1,625 |
| 50 | $3,250 |
Other costs on the page:
- Copilot, Front's assistant for agents, is $20 per seat per month on Starter and Professional and included in Enterprise.
- Autopilot, Front's AI agents, starts from $0.05 per conversation on all plans.
- API capacity: a rate limit increase is sold at $200 per 100 requests a minute per month.
- WhatsApp is billed at Meta's costs plus a 20% admin fee on Professional and Enterprise.
- Onboarding packages are required for contracts over $25,000, and annual purchases over $12,000 in total contract value are paid by wire or ACH.
What is new in Front in 2026
Front redesigned its platform around AI in July 2025, with Topics, Copilot, Smart CSAT and Smart QA, and has kept adding to it. Its July 2026 product digest covers a redesigned mobile app, a Mentions view and wider Smart QA. Its September 2026 digest says the MCP server becomes available on all plans on 6 October 2026. The takeaway for budgeting: the AI features that change the cost are the Copilot and Autopilot lines above.
How Master Inbox pricing works
Master Inbox is the reply inbox for cold outbound: every email and LinkedIn reply from Smartlead, Instantly, EmailBison, HeyReach and more in one AI-labeled inbox. It is not priced per seat. Plans scale with connected mailboxes and client workspaces, and every plan includes unlimited users, so adding a rep or a client manager does not change the bill. Full details are on the pricing page.
| Master Inbox plan | Price | Built for |
|---|---|---|
| Reply Agent | From $499 per month | Reply agents that answer, follow up and book meetings |
| Agency | $599 per month | Agencies, with up to 3,000 mailboxes and 15 client workspaces |
| Team | $799 per month | Sales teams, with up to 2,000 mailboxes |
Every plan starts with a free 7-day POC, and onboarding is done with you.
How to choose between per-seat and mailbox-based pricing
The two models answer different questions. Per-seat pricing fits a team where each person works tickets all day and headcount is stable. Mailbox-based pricing fits outbound, where volume comes from the number of sending mailboxes and clients, while the number of people who touch a reply keeps changing: SDRs, account executives, client managers and the founder.
- If the question is "who needs a seat to answer customers", budget by headcount and look at Front's seat caps (10 on Starter, 50 on Professional).
- If the question is "how many mailboxes and clients do our campaigns reply into", budget by mailboxes and workspaces, and let every teammate in for free.
- If both are true, run both. The two products connect to different parts of the stack and do not overlap.
Who Front suits
Front suits support, operations and customer success teams that share one company inbox and need ticketing, macros, SLAs and a knowledge base across email, chat and messaging. Its 160-plus integrations, SOC 2 Type II and ISO 27001 posture and AI agents are built for that work.
Who Master Inbox suits
Master Inbox suits outbound sales teams and lead generation agencies that send from many mailboxes and LinkedIn accounts and need every reply in one queue. It threads forwards, CC replies and new-address replies that sequencers miss, labels intent with AI, routes hot replies to Slack and syncs to HubSpot and other CRMs. Plenty of teams keep Front for support and use Master Inbox for outbound; the two do different jobs. See the full Front alternative page, the Master Inbox vs Front comparison, or seven Front alternatives compared.
Frequently asked questions
How much does Front cost per month?
As of 28 October 2026, Front lists Starter at $25, Professional at $65 and Enterprise at $105 per seat per month, billed annually. Multiply by the number of seats, then add any add-ons such as Copilot at $20 per seat.
Does Front have a free plan?
No permanent free plan is listed. The pricing page offers a free 7-day POC of Professional features without a credit card.
Is Front priced per seat?
Yes. Every Front plan is priced per seat per month. Master Inbox takes a different approach: plans are based on mailboxes and client workspaces, with unlimited users on every plan.
Does Front connect to LinkedIn?
Front's integrations directory did not list a LinkedIn integration when checked on 28 October 2026. Master Inbox connects LinkedIn tools such as HeyReach, Expandi and Aimfox and shows those conversations next to email in one thread per prospect.
Can Master Inbox replace Front?
For working the replies cold outbound produces, yes: it is built for that. For a support desk with tickets, macros and a knowledge base, keep Front. Many teams run both.
Sources
Prices and features checked on 28 October 2026 from Front's own pages:
- Front pricing
- Front integrations directory
- Introducing Front AI, 15 July 2025
- What is new in Front, September 2026
Master Inbox pricing comes from our pricing page. Front is a trademark of its owner. Master Inbox is an independent product and is not affiliated with Front.