Glossary

InMail

InMail is a paid LinkedIn messaging feature that lets a sender message another LinkedIn user directly without first sending a connection request or being connected. It is included with LinkedIn Sales Navigator and other premium subscriptions, with a monthly quota of credits per sender.

Why it matters for outbound teams

InMail is useful for reaching prospects who might not accept a cold connection request but are more likely to read a direct message, particularly for higher-value or more senior contacts. Because credits are limited, most teams reserve InMail for their highest-priority accounts rather than using it as a first-touch channel at scale. LinkedIn reports response rates for InMail that are typically higher than a cold connection note, though results vary by list quality and message relevance.

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