Reply.io
Reply.io sends the campaigns but misses forwards and new-address replies. Master Inbox catches every Reply.io reply, tags it, and syncs it to your CRM.
How Reply.io works with Master Inbox
Reply.io runs sales engagement across email, LinkedIn, calls, and SMS, with an AI SDR on top. Running that many channels means replies come back in that many places, and the ones that matter get buried. Master Inbox unifies them: every Reply.io response, across every channel and mailbox, threaded per prospect and tagged the second it lands, so your reps work one queue instead of five and answer the interested leads first.
What you can do
- See every Reply.io reply in one inbox, not campaign by campaign or account by account
- AI-tag each reply as it lands: interested, objection, OOO, referral, asked-for-pricing
- Catch the forwards and out-of-office replies Reply.io drops into an untracked folder
- Mark interested leads do-not-contact in Reply.io so you stop emailing buyers
Why it matters for outbound revenue teams
Reply.io is built to send, and it's good at it. But the replies, where deals are actually won, get scattered and missed. Master Inbox is the reply layer that turns your Reply.io spend into worked, tracked, closed conversations.
“My favorite thing is that you’re catching untracked replies, because I know we missed out on deals.”
Reply.io + Master Inbox FAQs
How do I connect Reply.io to Master Inbox?
Bulk-import the sending mailboxes behind your Reply.io sequences, then open Settings, choose Integrations and connect Reply.io with your API key. Campaign context then travels with each reply. Onboarding is done with you on your real inboxes during the free 7-day POC.
Does Master Inbox change how Reply.io sends?
Reply.io keeps running your multichannel sequences and Jason AI exactly as you set them up. Master Inbox works on the reply side, so keep Reply.io for sending and sequencing and use Master Inbox to read, label and answer what comes back.
Which Reply.io replies show up in Master Inbox?
Replies from the mailboxes behind your sequences, including forwards, CC replies and new-address replies, plus your LinkedIn conversations. Everything threads per prospect in one queue, so reps answer from a single place instead of checking each channel.
Can Master Inbox book meetings from Reply.io replies?
Yes. Reply Agents answer outbound replies, follow up and book meetings on your real calendar. They start human-in-the-loop, so a rep approves each draft, and you can move to autonomous when you are ready.
Can I trigger Slack or HubSpot actions from a Reply.io reply?
Yes. Label-triggered workflows run inside the inbox: a Slack card with an approve button, a HubSpot sync, a webhook, or stopping the sequence once a meeting is booked. No Zapier is needed to wire any of it.
Can agencies keep each Reply.io client separate?
Yes. Master Inbox gives every client a workspace with its own mailboxes, labels, members and limits, cloned in one click. Client logins are scoped to their own inbox only, while your team sees every reply in one view.
Is Master Inbox priced per seat?
No. Master Inbox is priced on connected mailboxes and client workspaces, with unlimited users on every plan, so adding a rep or a client login never adds a seat fee. Every plan starts with a free 7-day POC, and the pricing page lists the plans.
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Master Inbox is the reply router in the middle of your stack.
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